We take our customers' privacy seriously and we will only collect and use your personal information as outlined below.
Our Privacy Statement fully complies with the Privacy Act 1988 and represents the industry's best practice.
Terms
This website is owned and operated by Coast Blinds & Shutters and will be referred to as “We”, “our” and “us” in this Privacy Policy.
By using this site, you agree to the Privacy Policy of this website (“the website”), which is set out on this page. The Privacy Policy relates to the collection and use of personal information you may supply to us through your conduct on the website.
We reserve the right, at our discretion, to modify or remove portions of this Privacy Policy at any time. This Privacy Policy is in addition to any other terms and conditions applicable to the web site. We do not make any representations about third party websites that may be linked to this site.
We recognise the importance of protecting the privacy of information collected about visitors to our website, in particular information that is capable of identifying an individual (“personal information”). This Privacy Policy governs the manner in which your personal information, obtained through the website, will be dealt with.
Personal Information
Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services, or to answer, or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.
Use of Information
Personal information that visitors submit to our site is used only for the purpose for which it is submitted, or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Privacy Policy or at the time of collection. Copies of correspondence sent from the website, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.
Collecting Information
As part of registering with us, we collect personal information about you in order for you to take full advantage of our services. To do this it may be necessary for you to provide additional information to us as detailed below.
Through the use of our website form the personal information we collect may include your:
Name, Email Address, Telephone/Mobile Number, Address. The personal information we collect from you will be used in some or all of the following ways: to contact you regarding our products and services; to deliver the products you have purchased; to update you on the delivery of the product and for customer support purposes; to provide you with relevant product information.
Our web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.
Cookies are used for a variety of reasons. We use cookies to provide you with a better experience, and to obtain information about the preferences of our visitors and the services they select. These cookies allow us to increase your security by storing your session ID and are a way of monitoring single user access.
Disclosing Information
We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.
We will not share your information with any other organisations other than related companies and those third parties directly related to the delivery of the products you have purchased from the Coast Blinds & Shutters website.
Security
We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. We endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.
We endeavour to take all reasonable steps to securely destroy your personal information when it's no longer needed for our record retention purposes.
Access to Information
We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.
Links to Other Sites
We may provide links to websites outside of our website, as well as to third party websites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website.
Problems or Questions
Coast Blinds & Shutters is committed to complying with the Privacy Act and the National Privacy principles.
If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us.
For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s web site; http://www.privacy.gov.au/.
Changes to the Privacy Policy
Coast Blinds & Shutters reserves the right to modify and change the Privacy Statement at any time. Any changes to this policy will be published on our site.